Dark Heart hired on a manged systems administration firm to take over desktop support and network gateways. I still manage the VoIP deployment, provide custom development support (link to weedmaps.pl maybe), and IT advice when needed. The removal of the gateways was co-ordinated with an on-site ES technician. The organization was able to tune the primary link to accommodate VoIP but never really got the site-site tuning working. in the end DHI was able to get better support with degraded quality of service.
Dark Heart Nursery specializes in premium cannabis clones for cultivators throughout northern California. I have a assisted the organization since 2009 implementing IT infrastructure designed to the specifications of the President, Dan Grace.